Boost Customer Success productivity in Gmail.
Epoxy is a Gmail extension that organizes your inbox, drafts emails, and runs customer success campaigns. It uniquely blends AI, automation, templates, and the human touch.
Trusted by teams at companies like:
.png)
Small Customer Success teams lack tools to supercharge their impact.
Epoxy brings AI and automation into Gmail.
Let AI draft your email replies.
Epoxy knows how to best communicate with customers, eliminating the need to write every email yourself. It prepares drafts for you; all you need to do is review and hit send.
Access best-in-class CS templates and snippets.
Effortlessly insert phrases, paragraphs, or entire emails using templates and snippets for consistent, high-performing messaging. Ensure you never type the same email or sentence twice.
Automate entire CS workflows without even leaving Gmail.
Easily set up automated actions, from email follow-ups to Slack notifications for yourself and internal stakeholders. Trigger complex multi-stakeholder onboarding workflows, all without leaving Gmail.
Let Epoxy sort your inbox and prioritize emails by customer tier and other criteria.
Be responsive to what matters most. Let Epoxy classify and prioritize your emails using insights from your CRM. Never miss an important message again, and avoid wasting time on spam or low-priority work.
And so much more…
✓ Run targeted email campaigns.
✓ Set up Slack notifications for key events.
✓ Synchronize emails to Salesforce.
Protecting your data is a top priority.


